Privacy Policy

Effective Date: 11/05/2025

At BrinleighPetSupplies.com (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, place an order, or contact us.

1. Information We Collect

We collect personal and non-personal information to serve you better and improve your shopping experience.

a. Personal Information

When you interact with our site (e.g., placing an order or contacting us), we may collect:

• Name

• Email address

• Shipping and billing addresses

• Phone number

• Payment information (processed securely via third-party payment providers)

b. Non-Personal Information

Automatically collected data may include:

• IP address

• Browser type and device information

• Pages visited, time spent on site, and referring URLs

• Site interaction details (e.g., clicks, scrolls)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Respond to inquiries and provide customer support

• Send order confirmations, shipping updates, and promotional emails (if you opt in)

• Improve our website functionality, content, and product offerings

• Detect fraud and maintain website security

3. Sharing of Information

We do not sell or rent your personal information. We may share it with:

• Payment processors and shipping carriers

• Email marketing and analytics providers (under confidentiality agreements)

• Legal or government authorities if required by law

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Store your preferences

• Analyze website traffic and usage patterns

• Personalize your browsing experience

You may disable cookies in your browser settings, but doing so may affect the functionality of some parts of our site.

5. Data Security

We use industry-standard security measures to protect your personal information. However, no method of data transmission or storage over the internet can be guaranteed to be 100% secure.

6. Your Rights

You may:

• Access or correct your personal information

• Request that we delete your data (subject to legal requirements)

• Opt out of marketing emails at any time

• Manage cookie settings via your browser

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Continued use of our site implies acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us through our Contact page.